Learn how to download and install Creative Cloud apps (including the Creative Cloud desktop app). Follow these steps when downloading your apps for the first time or when downloading them on a new or an additional computer.
You can install your Creative Cloud apps on more than one computer. Learn more.
If you prefer, you can download it directly. Double-click the downloaded file to begin installation. Once the installer window opens, sign in to your Adobe account. The Creative Cloud desktop app launches automatically and installs your app.
Creative Cloud and most apps like Illustrator and Lightroom Classic has no issues on M1 Macs (I'm using it right now) with Zii 6.0.3. Seems Photoshop is the only one that has a problem once you apply the patch, any version of Photoshop really but I haven't tried (and really don't ned to) check for the older ones.
Easily manage your Creative Cloud apps and services. Creative Cloud for desktop is a great place to start any creative project. Quickly launch and update your desktop apps; manage and share your assets stored in Creative Cloud; download fonts from Adobe Typekit or high-quality royalty-free assets right within the app; and showcase and discover.
Sign in to creativecloud.adobe.com/apps, then click either Download or Install for the app you want to install.
Looking for the Creative Cloud desktop app? It installs automatically with your first app. If you prefer, you can download it directly.
Double-click the downloaded file to launch the installer.
Follow the onscreen instructions to complete the installation.
On successful installation, the Creative Cloud desktop app launches at the same time as your Creative Cloud app.
To install more apps, click Install for the app in the Creative Cloud desktop app.
Most errors are associated with a code. To find instructions for your error code, see Fix errors installing Creative Cloud apps.
For connectivity issues, see Fix common connectivity issues.
For instructions specific to macOS Catalina, see Creative Cloud desktop app installation stuck | macOS Catalina (10.15).
For other operating systems, see Creative Cloud app installation stuck.
Sign out and then sign in to the Creative Cloud desktop app. If the issue still persists, see Stop Creative Cloud from showing trial mode after purchase.
Deactivation disconnects your apps from a specific computer, and lets you run them on another computer. You can sign out (or deactivate) using your Adobe accounts page.
If you receive an 'Activation limit reached' or 'Sign-in failed' error, see Creative Cloud 'Activation limit reached' or 'Sign-in failed' error.
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This document contains installation instructions for the following products:
Adobe Creative Suite 5 Design Premium
Adobe Creative Suite 5 Design Standard
Adobe Creative Suite 5 Web Premium
Adobe Creative Suite 5 Master Collection
Adobe Creative Suite 5.5 Design Premium
Adobe Creative Suite 5.5 Design Standard
Adobe Creative Suite 5.5 Web Premium
Adobe Creative Suite 5.5 Production Premium
Adobe Creative Suite 5.5 Master Collection
Install a Creative Suite 5 or 5.5 edition from disc
The components of Adobe Creative Suite 5 Design Premium, Design Standard, Web Premium, and Master Collection are on multiple DVDs:
Adobe Creative Suite 5 Application DVD set (multiple discs)
Adobe Acrobat 9 Pro Application DVD (single disc)
(Only in CS5 is Acrobat 9 installed with a separate serial number and installation media. In CS5.5, the Acrobat installation process is incorporated into the installer.)
Each component has its own serial number. Master Collection has an additional serial number for Color Finesse.
Before you begin the installation process, locate all media and serial numbers. For help locating serial numbers, see Find a serial number quickly.
Note: If you purchased an upgrade, use a qualifying serial number to complete the installation.
Note: Discs labeled 'Content' contain optional, nonessential files that are not required to install the product. For example, a Content disc can contain ReadMe files, tutorials, or example files. You can install this content manually by copying it to your hard drive when you want to access the material. Most content can be copied to a location of your choosing. For instructions on installing fonts, see one of the following documents:
Install or uninstall fonts (Vista)
Installing fonts on Windows (Windows 7)
Before you begin, close all applications, including your web browser. Make sure that you have administrative privileges or can validate as an administrator.
Note: You do not need to uninstall any previous version of Creative Suite before installing CS5 or CS5.5.
Insert the Adobe Creative Suite Application DVD 1 into your DVD drive.
Double-click Set-up.exe (Windows) or Install.app (Mac OS) to begin the installation.
Note: Depending on your AutoPlay settings in Windows, the Set-up.exe file can launch automatically.
Follow the onscreen instructions to install Adobe Creative Suite.
When prompted for a serial number, enter your Adobe Creative Suite serial number and complete the installation.
If prompted, close conflicting processes to complete the installation.
Most CS5 products come with separate installers for Acrobat 9 Professional. (The Acrobat installers are included in CS5.5. If you are installing CS5.5, skip this section.) If you already have Acrobat 9 Pro installed, either as part of a suite or as a stand-alone application, do not reinstall it. If you're an existing Acrobat 9 Pro user, download and install the most current updates. To check for updates, open Acrobat 9 Pro and choose Help > Check for Updates.
If you have Acrobat 8 or earlier installed on your computer, uninstall it before you install Acrobat 9 Pro. To remove Acrobat, do one of the following:
Windows XP: Open the Windows Control Panel and double-click Add or Remove Programs. Select the product that you want to uninstall, click Change/Remove, and then follow the onscreen instructions.
Windows Vista and Windows 7: Open the Windows Control Panel and double-click Programs and Features. Select the product that you want to uninstall, click Uninstall/Change, and then follow the onscreen instructions.
Mac OS: Run the uninstaller located in the Acrobat Professional folder.
To install Acrobat 9 Pro, follow these steps:
Insert the Adobe Acrobat 9 Pro Application DVD disc into your DVD drive.
Windows: Navigate to the root directory of your DVD drive and double-click the Setup.exe file to begin installation. Follow the onscreen instructions to install Acrobat 9 Pro. When prompted for a serial number, enter your Adobe Acrobat 9 serial number and complete the installation.
Mac OS: Drag the Adobe Acrobat 9 Pro folder into your Applications folder. After the files are copied, launch Adobe Acrobat 9 Pro. When prompted, enter your Adobe Acrobat 9 Pro serial number.
Install a Creative Suite 5 or 5.5 edition from an electronic download
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The components of Adobe Creative Suite 5 Design Premium, Design Standard, Web Premium, and Master Collection are contained in two downloadable packages:
Adobe Creative Suite 5 Application
Adobe Acrobat 9 Pro Application
Each component has its own serial number. Master Collection has an additional serial number for Color Finesse.
The components of Creative Suite 5.5 Design Premium, Design Standard, Web Premium, Production Premium, and Master Collection are contained in one downloadable package: Adobe Creative Suite 5.5 Application.
Each Windows package contains two files: a .7z file and a .exe file. Each Mac OS package contains one DMG file.
Before you begin the installation process, locate all serial numbers. For help locating serial numbers, see Find a serial number quickly.
Note: If you purchased an upgrade, use a qualifying serial number to complete the installation.
Note: You do not need to uninstall any previous version of Creative Suite before installing CS5 or CS5.5.
After completing your purchase, click the Download Your Products button to go to the Your Downloads page.
On the Your Downloads page, click the Akamai Download Manager link for Adobe Creative Suite 5 and wait for the file or files to completely download. Note: If you have trouble with the Akamai Download Manager, click Alternate Download Method, and then download the .7z and .exe files (Windows) or the .dmg file (Mac OS) manually.
(Mac OS) When the DMG file has finished downloading, a dialog box appears asking if you would like to launch the DMG file. Click OK. If the dialog box does not appear, navigate to the location where you saved the downloaded DMG file and double-click it to open the file. After the DMG file finishes verifying, a window will open containing the installer.
Close all applications, including your web browser.
Mac OS: Double-click the Install.app file.
Windows: Navigate to the directory where you saved the installation files and double-click the .exe file associated with your product to extract the installation files. The filename is based on the product you purchased, such as DesignPremium_CS5_LSx.exe.
After the files finish extracting, the installer launches automatically. If it doesn’t, go to the folder that contains the extracted files. Open the folder named for the product that you purchased, then open the Adobe CS folder, and double-click Set-up.exe to begin installation.
Follow the onscreen instructions to install Adobe Creative Suite.
When prompted for a serial number, enter your Adobe Creative Suite serial number and complete the installation.
If prompted, close conflicting processes to complete the installation.
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Most CS5 products come with separate installers for Acrobat 9 Professional. (The Acrobat installers are included in CS5.5. If you are installing CS5.5, skip this section.) If you already have Acrobat 9 Pro installed, either as part of a suite or as a stand-alone application, do not reinstall it. If you're an existing Acrobat 9 Pro user, download and install the most current updates. To check for updates, open Acrobat 9 Pro and choose Help > Check for Updates.
If you have Acrobat 8 or earlier installed on your computer, uninstall it before you install Acrobat 9 Pro. To remove Acrobat, do one of the following:
Windows XP: Open the Windows Control Panel and double-click Add or Remove Programs. Select the product that you want to uninstall, click Change/Remove, and then follow the onscreen instructions.
Windows Vista and Windows 7: Open the Windows Control Panel and double-click Programs and Features. Select the product that you want to uninstall, click Uninstall/Change, and then follow the onscreen instructions.
Mac OS: Run the uninstaller located in the Acrobat Professional folder.
To install Acrobat 9 Pro, follow these steps:
On the Your Downloads page, click the Akamai Download Manager link for Adobe Acrobat 9 Pro and wait for the file or files to download.
Windows: Navigate to the directory where you saved the installation files and double-click APRO0930_Win_ESD1_[language].exe to extract the installation files.
Mac OS: When the DMG file has finished downloading, a dialog box appears asking if you would like to launch the DMG file. Click OK. If the dialog box does not appear, navigate to the location where you saved the downloaded DMG file and double-click it to open the file. After the DMG file finishes verifying, a new window will open containing the Acrobat 9 Pro folder.
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Close all applications, including your web browser.
Windows: After the files finish extracting, the installer launches automatically. If it doesn’t, locate the folder that contains the extracted files. Open the Adobe Acrobat 9 folder, then open the Acrobat 9 folder, and double-click Setup.exe to begin installation. Follow the onscreen instructions to install Acrobat 9 Pro. When prompted for a serial number, enter your Adobe Acrobat 9 Pro serial number to complete the installation.
Mac OS: Drag the Adobe Acrobat 9 Pro folder into your Applications folder. After the files are copied, launch Adobe Acrobat 9 Pro. When prompted, enter your Adobe Acrobat 9 Pro serial number.
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